Lead Forensics

New Province Wharf, London

The Brief

Ideal Heat Solutions provided immediate heating and hot water for a time-sensitive refurbishment project on a landmark residential development in the capital’s Docklands.

New Providence Wharf is a stunning 19-storey building that offers panoramic views of the Thames, O2 Arena and Canary Wharf. An exemplar of modern design, innovation and comfort, the development contains five blocks offering a suite of one-to-three bedroom apartments, wrap-around balconies, a health spa and 24-hour concierge.

New Providence Wharf’s plant room was undergoing maintenance work when its permanent boiler system failed, leaving the occupants of these high-end apartments without any heating or hot water.

The Objective

Ideal Heat Solutions was contacted by its longstanding client, main contractor Vali Group Ltd, to deliver and help install its high-performance, market-leading 500kW Gas/HVO/Oil Fired Packaged temporary boiler plant. This containerised boiler is highly versatile and suitable for a multitude of projects including residential and commercial developments, factories and refineries. It is delivered to site readily prepared and has a 92% fuel efficiency rating.

For this project the temporary plant was fitted with state-of-the-art monitoring technology (Trend BMS) to automatically alert Ideal Heat of any unforeseen issues that need remedying. This sophisticated system lets Ideal Heat’s team check fuel levels and other technical details, to provide in-depth knowledge on the status of a client’s boiler at all times, without having to physically attend a site.

The Challenge

As Vali Group Ltd’s existing supplier couldn’t provide the goods within the tight timescale, Ideal Heat was tasked with delivering its 500kW containerised temporary boiler on the same day the call was received. The external temperature of the apartments was very low, compromising the wellbeing and comfort of New Providence Wharf’s residents.

Ideal Heat dispatched the boiler efficiently and its team remained onsite until the early hours of the following morning to assist Vali Group Ltd’s site team. Consequently, heating and hot water levels were restored to all affected apartments, enabling residents to resume their use of this everyday necessity. As a result of Ideal Heat’s diligence, efficiency and tenacity the company is now Vali Group Ltd’s sole, trusted supplier of temporary heat and hot water solutions.

Able to provide high-performance heating and hot water solutions within quick timeframes, Ideal Heat’s impeccable service on the New Providence Wharf project exemplifies the company’s position as Britain’s leading supplier of temporary boilers.

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