Rev C
Company Overview
Ideal Heat Solutions Ltd provides:
- Temporary Heating
- Temporary Cooling
- Boiler Hire
- Chiller Hire
- Heater Hire
Overall Company Statement
Quality is the responsibility of every employee.
Management provides leadership, resources and training to continually improve our Quality Management System.
Quality System
We operate systems supporting:
- Continuous improvement
- Customer satisfaction
- Project review process
Processes and Procedures
- Employee/supplier selection criteria
- Structured training
- Full Health, Safety & Environmental system
- Risk assessments and auditing
- Job-specific method statements
- Dedicated management team per project
- Document access via Breathe HR Portal
Measurement
- Regular reviews
- Management reviews
- Staff performance measurement
- Supplier performance measurement
Communication
- Policy issued at induction
- Procedures accessible via Breathe HR Portal
Responsibilities
Managing Director
Provides leadership and ensures continuous improvement.
Sales
Ensures customer requirements are clearly defined and communicated.
Operations
Ensures safe, compliant delivery of services.
Marketing
Ensures accurate service representation.
Finance
Maintains financial integrity and supports consistent delivery.
HR
Ensures staff competence and professional development.
Administration
Maintains accurate records and document control.
Policy Review
Reviewed annually.